CyrusOne: Data Center Operations Technician I

The Data Center Operations Technician (DCO Tech I) is responsible for assisting customers on the Data Center floor in person, via phone or email and managing tickets within the ticketing system (Remote Hands). Also, performing customer infrastructure and equipment installs, completing tasks pertaining to computer hardware, software or operation systems. Be able to perform Shipping & Receiving and other warehouse duties where needed. This position is responsible for installing and maintaining the inside cable plant, including carrier cross connects to customers